All Systems Operational

Infrastructure Operational
90 days ago
100.0 % uptime
Today
Web Platform ? Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Backend APIs Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
AWS acm-pca-eu-west-1 Operational
Stripe API Operational
Stripe Checkout.js Operational
Stripe JS Operational
Sentry API Operational
Sentry US Errors Alerting Operational
Sentry US Uptime Monitoring Operational
Sentry EU Uptime Monitoring Operational
Sentry EU Errors Alerting Operational
HubSpot HubSpot APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 15, 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:00 UTC
Scheduled - We will be conducting scheduled maintenance.
Jun 15, 04:53 UTC
Resolved - This incident has been resolved.
Jun 15, 04:30 UTC
Investigating - Incident Summary:
Some users experienced intermittent issues logging in to the platform, receiving an "Invalid Token" error and being redirected unexpectedly.

Root Cause:
The issue was caused by a race condition in the JavaScript authentication flow. Specifically, the frontend attempted to return a user object before the login API response had completed. This led to an empty or invalid user state being stored temporarily, resulting in failed authentication attempts and token errors.

Because the issue was a race condition, it appeared inconsistently—some users were affected while others were not, depending on timing and network latency.

Resolution:
A patch has been deployed that eliminates the race condition. The authentication code now waits for the login API to complete before returning the user object, ensuring consistent and valid login sessions.

Next Steps:
We're adding additional instrumentation to detect auth anomalies earlier and reviewing other areas of the app for similar patterns to prevent recurrence.

Thank you for your patience,
— The Founders Network Engineering Team

Jun 15, 04:29 UTC
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.