Resolved -
This incident has been resolved.
Jun 15, 04:30 UTC
Investigating -
Incident Summary:
Some users experienced intermittent issues logging in to the platform, receiving an "Invalid Token" error and being redirected unexpectedly.
Root Cause:
The issue was caused by a race condition in the JavaScript authentication flow. Specifically, the frontend attempted to return a user object before the login API response had completed. This led to an empty or invalid user state being stored temporarily, resulting in failed authentication attempts and token errors.
Because the issue was a race condition, it appeared inconsistently—some users were affected while others were not, depending on timing and network latency.
Resolution:
A patch has been deployed that eliminates the race condition. The authentication code now waits for the login API to complete before returning the user object, ensuring consistent and valid login sessions.
Next Steps:
We're adding additional instrumentation to detect auth anomalies earlier and reviewing other areas of the app for similar patterns to prevent recurrence.
Thank you for your patience,
— The Founders Network Engineering Team
Jun 15, 04:29 UTC